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TechRep…  |  Technol…  |  Sep 07, 2024

Call Center Quality Monitoring: Real-Time vs Post-Call

Call center quality monitoring elevates the customer experience. Discover when to use real-time vs post-call methods for top-notch service. ...

TechRep…  |  Technol…  |  Sep 07, 2024

Does Caller ID Mean Much in the Age of Spoofed Numbers?

Learn how caller ID works, why people use it, how you can manage your own caller ID data, and how to protect yourself. ...

TechRep…  |  Technol…  |  Sep 06, 2024

Google Abusing Dominant Position in Ad Tech Sector, Says U.K. Government

Google owns four prominent ad tech tools, and the Competition and Markets Authority said it is using its industry dominance to prevent competition from rivals. ...

TechRep…  |  Technol…  |  Sep 06, 2024

Tenable: 26,500 Cyber Vulnerabilities Risk SE Asia’s Banks

The internet-facing assets were found to be susceptible to potential exploitation in a sample of 90 banking and financial services organisations. ...

TechRep…  |  Technol…  |  Sep 06, 2024

Microsoft PowerToys: Advanced Paste Tool Overview

The latest update in Microsoft PowerToys enhances productivity and streamlines workflows. ...


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